The app does not open or closes unexpectedly
Check that the latest version is installed, close the app fully and open it again. Reinstall only as a final step because removing the app also removes locally stored game progress.
Support
Rim & Feathers stores game progress on the device. The notes below cover the most common issues without risking that local progress.
Music or sound effects are not playing
Check the device media volume and the sound control in the app. Silent mode can also affect audio playback on iPhone.
Contact
When reporting a problem, include the device model, app version, level number and what happened immediately before the issue. Never send a password or payment card number.
Email support@here2playstudio.com.
Purchases and refunds
Google Play and the Apple App Store process purchases and refunds. Here2Play cannot view payment card details or directly reverse a store transaction.
Privacy
Read what the app stores locally and which information Here2Play does not collect in the privacy policy.